英文心得-108年新南向學海築夢計畫-新加坡實習-文觀系 謝同學

活動名稱:108年新南向學海築夢計畫-新加坡實習
國外實習國家城市新加坡
國外實習機構交通部觀光局駐新加坡辦事處




Culture and Tourism Industry Department has been uphold the traditional overseas internships, joint university compared to other departments, Department of Culture and Tourism industry a lot more opportunities for overseas internship. Because of Dean's sake, we get an internship at the Taiwan Tourism Bureau office in Singapore, which is the Department of Culture and Tourism industry practice first year in office in Singapore, I hope we can learn Affairs and Tourism Bureau Travel Fair in actual combat experience.
The number of people in Singapore Tourism Bureau, Ministry of Transportation office in Singapore has been 41 years in the organization early 1978, only Singapore to Taiwan only four million people, and the efforts of the office, in the year 2017 breakthrough 42 million. The business office now gradually amplified from sightseeing administrative, marketing and promotion early to have Australia and New Zealand markets, the Middle East and India. But also in response to new Southward Policy sightseeing, so the Singapore office to become Australia and New Zealand, India sightseeing tour to promote the new Southward Policy and the Middle East operating hub.
Through this practice to the Ministry of Transportation and Tourism Bureau office in Singapore, learned a lot of practical experience in the face of foreign tourists. In the office we are responsible for scanning documents and receptionist, refer to the detailed content of the document when scanning documents, that the necessary information and documents in the text format, and writing style for the central authorities and local authorities are not the same, and the tone and choice of words had special attention. The receptionist is part of the Information for tourists doubts about Taiwan tourism, and provide customer-related tourist propaganda. And among the most special is the three-day natas Travel Fair, which is one of the best big Singapore Travel Fair, in three days we learn how to deal with and come to the exhibition visitors, also due to the multi-ethnic Singapore, we need to use Fluent in English and communicate with customers, and let them answer customers a clear understanding of the relevant doubt. And to be added at any time propaganda, and payment and registration gift. Singaporeans are very much in love and pick up gifts, and sometimes even put them out of the showpiece will be considered as gifts, so in fact have to be very careful if it's placed in the exhibit will be taken away. Travel Fair at the end of the last occasion, but also the rest of the propaganda clear categories, and the next day they would return home office warehouse. If you do not trip after the end of the exhibition organize your data words. Will be very difficult to organize when shipped back to the office.

Before arriving in Singapore, we heard about the high prices and highly developed Singapore. Upon arrival found that Singapore is a relatively advanced in Taipei, cityscape pretty neat and public transport planning quite perfect, almost regardless of any place can use public transportation to reach. But the food they produce are not used to make me very, Singapore heavier taste, and are not contained in the food dish, resulting in our stomach are struggling. And the price is about 1.5 times that of Taiwan, in Singapore, so we will be back home on their own to buy food cooking. And we have a way to Malaysia, Singapore, Malaysia, compared to the relatively backward, but very inexpensive, but relatively poor law and order, in the four days we traveled with a companion, be very careful. But in Malaysia, also saw many of our sight rarely seen in Singapore, Malaysia, the area is very large, while the population is quite low, much of the land did not use to be, when you can see the street taxi fairly long and short house and open space, and Malacca regarded as a tourist attraction, you can see only a little in the urban heart of the scene, because we live in more remote, and therefore saw quite a different view. The comparison of Singapore, is that we feel sorry.
After this internship, my English ability for considerable progress, because although the Singapore Chinese majority, but the complexity of the opportunity to use English in the race is still relatively large, in which more than a month to practice the communication skills with people, that is when you compose a message in English also reply to the guests, English ability is relatively improved. And for the understanding of Taiwan's tourism information increased dramatically, because every answer visitors in the office counter and sightseeing information about the Travel Fair in Taiwan, in addition to the basic location and attractions recommendation, the more need to tell visitors that more detailed traffic News and weather conditions and even private houses attractions. In the Travel Fair also recognize that many stakeholders about the Tourism Bureau, Miaoli text view has even been Secretary Bureau issued a document appreciates Facebook, has also been recognized by the Taiwan Pavilion organizers, and invited us to go back to Taiwan Travel Fair when time workers



The internship experience benefited me, not only to enhance their language skills but also to expand my world view, also felt in Singapore, Singaporeans love for Taiwan, they are very much like to visit Taiwan, in addition to that proud and feel happy. And through the process of Travel Fair to help, I understand and appreciate more detailed information on traveling around Taiwan, and more familiar with how the dialogue and answer questions of visitors and tourists. And at the counter of the office has also been helped many of my colleagues, they teach us a lot of relevant information related to Taiwan for sightseeing, and let's learn some of the things that public authorities, where I learned how to write documents and detailed reply to e-mail , also recognized the high probability of Singapore, for me, is a very novel and interesting experience, and my future is very helpful. Travel Fair in Singapore unexpectedly encountered a student with the Department of seniors, he is now working in Singapore Airport, for the future would like to obtain ground, I asked him many questions about the aviation industry, but also increased the confidence I want to obtain ground of and hope in the future to have this opportunity to work with seniors at the Singapore airport. The Department of studying cultural tourism industry, I hope in the future can contribute a little effort for sightseeing in Taiwan, whether it is designed tours or in various service industries related to tourism, so that more people recognize the State of Taiwan, but also Singaporeans like love, like Taiwan, Taiwan's tourism flourish, let the whole world know that Taiwan is a block island. In this small land gathered a lot of Ziranziyuan and human resources, is worth the whole world to look at and understanding, and I hope they tell us to share this beautiful land with Taiwan. Although in recent years, Taiwan's tourism industry due to the continent prohibit the free exercise of mainland tourists has been no small influence, especially attractions, there are some vendors since the rise of sightseeing and then prices, hoping to solve all these problems in the future, but also because the increase in foreign tourists can not be threatened in mainland China, Taiwan has become more beautiful.



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