英文心得-108年新南向學海築夢計畫-新加坡實習-文觀系 洪同學

活動名稱:108年新南向學海築夢計畫-新加坡實習
國外實習國家城市新加坡
國外實習機構交通部觀光局駐新加坡辦事處

New South Porject

Internship aboard report

One, the origin

The reason I first wanted to go my new home was that Singapore was quite international and the official language was English, which gave me the motivation to go Singapore and to improve my international outlook and communication skills with foreigners. The Ministry of Education's new southward policy has promoted many internship opportunities, so that more students to understand Southeast Asia, the world view is no longer only Europe and the United States, in fact, the southeast in the world is also a lot of influential countries in the world, such as Thailand,  Singapore , Malaysia and so on, professors are willing to fight for such internship oppototunities for us, it is rare.

Two, Introduction to foreign internship institutions

The institution for this internship is the Singapore office of the Tourism Bureau of the Ministry of Transport, which is the public authority, the Tourism Bureau of Taiwan, Taiwan's tourism industry in the Republic of China 45 began to sprout, in September 49, the Ministry of Transport approved the establishment of a tourism business group, in October 55 reconstituted as the Tourism Commission, On June 24, 60, the policy decided to reconstitute the former Ministry of Transport's Tourism Commission with the Taiwan Provincial Tourism Administration and reconstitute it into the Tourism Bureau of the Ministry of Transport, as the former Tourism Bureau of the present. By 29 December 61, the Regulations on the Organization of the Tourism Bureau of the Ministry of Transport were announced by the President, renamed the "Tourism Bureau of the Ministry of Transport" on 1 March 62 in accordance with the Regulations, and the Ministry of Transport's Tourism Bureau was to plan, implement and manage the national tourism industry. Its purpose is to open up a diverse market, live national tourism, coaching industry transformation, the development of intelligent tourism and promotion of experiential tourism, while the Singapore office is responsible for the market areas of New Zealand and Australia, the Middle East, India and Singapore.

Third, the study of foreign internship enterprises or institutions

The time in the Singapore office of the Taiwan Tourism Bureau is only one month, but many of my time with foreigners to introduce Taiwan, to update the latest information on Taiwan tourism, which also visited the tourism bureaus of various countries, to do comparison, to dig up more tourist information in Taiwan and other countries; Think about how to use the simplest way to provide the information customers want most.

The Director explains to us about the operation and considerations of the various national markets, which also includes understanding the local habits of the local people, to make a unique service to the market business model of each country, from which to understand the local culture. In order to ask the governments of taiwan's regions to provide propaganda, we also learn how to write a document. Usually the studio counter contact, many customers will ask some day-to-day problems, must be patient to face and correspond, for me the most difficult is to Taiwan's attractions and their mode of transport listed, and the best things in Taiwan to provide customers, it is important to keep up with the latest information on Taiwan tourism. For the first time, I've learned not only communication skills and language skills, but also how to carry forward Taiwan and bring the best and the best things in Taiwan to the world.

In this way to realize that Taiwan's well-known performance groups, ten drumming orchestras, the age is similar to ours, young they successfully carried forward the traditional Taiwan drum sound, has also won the Grammy Music Award, has great potential, which also tells the world that the dream can be realized.

Closing the closing hall is quite laborious, must be unreleased propaganda repackaged back to the office, after these three days of travel exhibition, met many of the sisters of the tourism association and the performance group, in the Miao Li Hall to meet the same department graduates, everywhere to encourage us to participate in the cause of tourism, thank all the staff to participate in the exhibition, hope that in the future I will be able to participate in the large-scale travel exhibition again.

Four, life experience of inter ship aboard

This is my first time to Singapore, see The prosperity and internationalization of Singapore, which also know their living patterns and culture, see so many people, found that the common language is actually English, in this life can learn a lot of languages, know more countries, after work we still have to visit the area, Places like Fishtail Lion, Sands Hotel, Sentosa and so on, see a different Singapore. We live in a place called Geylang and we later learned that it was a red light district, the most chaotic place in Singapore, but singapore's laws were very strict so the security was very good and we were lucky to have been safe this month. Singapore is a right-hand drive, we have just arrived can be said to be quite unaccustomed, hand ladderoften often go the wrong side, echoing Taiwan after the time or can not be instantreaction. Singapore is a very high price area, we save a week to go to the supermarket, buy food to cook home, is the most delicious and the most economical way, where the food is salty and sweet, is really not used to, only the first week to feel happy, and then every day is very tired, there  is a very special is the water over there is very expensive, Drinks are cheaper than water, if you forget to bring water out of the house, they have to buy drinks. We also ate Southeast Asia rich fruit durian, red wool dan and mountain bamboo, this is my first time to eat durian, not too like, but still very delicious, mountain bamboo in Taiwan is quite expensive, we cherish the day of eating mountain bamboo over there. Living a civilized life every day, but it's hard to calm and relax with the pace of life too fast, but I still like it and long for the future to live there.

Five, the specific benefits of foreign internships

  1.  Improving your personal English skills.

  2. Get out of your comfort zone and take care of your self-care, know how to manage time, and become more independent.

  3. The English mouth speaks a lot of progress, no longer in a fearful and blunt tone to talk to others, but can easily talk to each other.

  4. Increase my international perspective, which in turn will affect the development of my career.

  5. Get familiar with the traffic and tourist information of Taiwan's attractions.

  6. Learn how to write and respond to customer complaint letters to address customer needs.

  7. Learn to communicate with customers patient and careful.

  8. Learn how to introduce Taiwan to visitors in a short and clear narrative.

  9.  Learn the format and narrative of writing the document.

  10. Compare the advantages and disadvantages of the Taiwan Tourism Bureau's singapore office and other tourism boards (Korea, Japan, China, Singapore Tourism Board) and make recommendations for improvement.

Six, feelings and suggestion

Can go abroad internship, is a childhood wish, thank the Ministry of Education and schools to provide the opportunity for us to expand the international outlook, not just the pursuit of academic qualifications, there also recognized that many Taiwan in the international famous people, such as the Ten Drum Orchestra, Jiang Mengzhi designer, bread man Chen Yaoxun and so on, to Singapore to hold a speech, Taiwan introduced to the world. Through talking to these celebrities, and to understand their experience, let me realize how difficult it is to let the world see Taiwan, in such a big world, how to see their favorite home by the world, these people are our students, should be emulated and explored people. At the end of the internship, already familiar with Singapore a lot, for the office people more understanding of things, in all aspects do not understand can seek colleagues, each sister is willing to help us, in the time of not understand slowly teaching, I also try to learn from the mistakes to improve the status quo, make themselves better. Cherish every day in the office, with enthusiasm to introduce Taiwan attractions, I hope that in the future more Singaporean residents are willing to travel to Taiwan.

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